General terms and conditions
When you book the Loft you agree with the following rental and cancellation conditions.
The general terms and conditions apply to LOFT at 7,
Route de Raissac in Villedaigne.
Each booking is confirmed by e-mail.
Within 1 week after the booking confirmation, 25% of the rental fee must be paid.
No later than6 weeks before the start of the rental period, the remaining 75% of the rental fee and a 500 euro caution must be paid.
If you book within 30 days of the rental period, 100% of the rental and a 500 euro caution must be paid.
Cancellation by tenant
The cancellation of a reservation can be done by mail. Domaine des Agnelles will send a cancellation-confirmation back.
For cancellations up to 1 month before the start of the rental period, 50% of the rental fee will be charged. For cancellations within 1 month before the start of the rental period, 100% of the rental fee will be charged.
We advise you to take out a good cancellation insurance.
Complaints in connection with inventory and/or existing damage will be accepted up to 4 hours after your arrival. The complaints can be reported by mail.
Our check of the loft is done at cleaning time. At that time we can determine any damage and/or breakage.
When everything is left in good order and no damage or breakage has been established, the deposit will be returned within two weeks. If the damage exceeds the deposit, the tenant is obliged to transfer the additional payment within two weeks after notification.
The main tenant is liable for damage caused by him/her or co-tenants, even if this damage is detected after his/her departure.
The tenant is requested to take out insurance for damage to third parties, i.e. liability insurance.
The owner is not liable for loss, theft, damage or injury of any kind caused to tenants of the loft.
The owner cannot accept liability for damage caused by natural disasters, nuclear disasters, (terrorist-) attacks, strikes and violent acts.
5. Use of swimming pool and liability
The tenant is responsible for the correct use of the security available at the pool.
The pool is secured when the shutter is closed and the security clips are secured on both sides.
Note: These facilities are tools. At all times, the best security is the attention and supervision of an adult person.
Use of the pool is at your own risk and the landlord is not responsible for accidents or damage.
The pool is only 140cm deep and therefore DIVING IS FORBIDDEN.
The swimming pool is regularly checked and cleaned if necessary. If necessary, the pool can be closed by the owner at any time.
The use and presence of sharp objects in the pool area and pool such as glass, hairpins, stones etc. is not allowed.
6. House rules
The tenant must ensure that he does not cause any noise nuisance to the neighbors. After 23.00 pm we therefore ask you to respect the neighborhood’s night rest.
The furniture in the loft and the fixed furniture in the courtyard may not be moved.
Open fire in the south of France is prohibited in the months of May to September. Fire at the loft, in the garden, in whatever form, is not allowed. (except in the dedicated BBQ)
It is forbidden to use the loft for parties and/or drinks parties. In case of infringement of this rule, the rental period will be terminated without the tenant having any right to reclaim the remaining rent.
It is forbidden to smoke in the loft.
Restrictions apply. Contact us if you would like to bring a pet.
Maximum number of persons:
The loft can accommodate up to 12 people. It is not allowed to exceed this number under any circumstances. In case of infringement of this rule, the rental agreement is considered to have been dissolved by means of law and access is refused without any right to reclaim restitution of the rent.
One (1) child under 12 months old is not counted as a full-fledged person, but this must be mentioned in advance.
Subletting is not allowed.
Arrival and departure:
The arrival time is after 16.00 pm and the departure time is in any case before 10.00 am. We really need this time to clean the loft for you and other guests.
The loft is cleaned for you. However, you as a tenant of the loft, have to leave the loft tidied up. This means the household has been cleaned, the waste is removed, the dishes are put in the dishwasher and/or cupboard and the loft is swept clean.